Terms & conditions
Effective Date: October 17, 2025
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“you” or “User”) and The Kids At Heart Inc., including its affiliates, brands, and subsidiaries (collectively, “The Kids At Heart,” “we,” “us,” or “our”). These Terms govern your access to and use of the website located at www.heyrini.com (“Website”), as well as all related services, content, features, and transactions offered or facilitated by The Kids At Heart Inc. through the Website (collectively, the “Services”).
By accessing, browsing, or using the Website, or by making a purchase, you agree to be bound by these Terms, along with our Privacy Policy and any supplemental policies referenced herein. If you do not agree to these Terms, you may not use the Website or Services.
Incorporation of FAQs
The Frequently Asked Questions (“FAQs”) published on the Website at www.heyrini.com/pages/faqs form an integral part of these Terms and Conditions. Please review those FAQs in detail and note that they may be updated from time to time.
To the extent any FAQ provides additional detail or clarification about topics addressed herein - including, without limitation, shipping, returns, safety, product use, or promotional offers - such FAQs are deemed incorporated by reference and shall have the same force and effect as if fully set forth in these Terms.
In the event of any conflict between these Terms and the FAQs, the provisions of these Terms shall control.
1. DEFINITIONS
The following capitalized terms shall have the meanings set forth below:
- “Content” refers to all visual, textual, audio, and other materials, including but not limited to text, images, graphics, logos, illustrations, videos, software, code, designs, and all intellectual property available on or through the Website.
- “Digital Content” means intangible goods or services available for purchase or access, such as e-books, tutorials, virtual events, and subscription-based services.
- “Order” means a request made by a User to purchase Products through the Website.
- “Products” refers to physical or digital goods made available for sale by The Kids At Heart Inc.
- “Services” includes all features, content, offers, and functionality provided through the Website.
- “User” means any individual or entity accessing or using the Website or Services.
- “Merchant of Record” refers to the third-party payment processor authorized to process transactions on The Kids At Heart’s behalf.
2. ELIGIBILITY
You must be at least thirteen (13) years of age to access the Website. If you are under the age of majority in your jurisdiction (typically eighteen (18) years), you may only use the Website under the supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.
By using the Website, you represent and warrant that:
(a) you have the legal capacity to enter into a binding contract;
(b) all information provided by you is accurate and truthful; and
(c) you are not prohibited from using the Website by applicable law.
3. MODIFICATIONS TO TERMS AND SERVICES
We reserve the right, at our sole discretion, to update, revise, modify, or replace these Terms at any time. Material changes will be posted on the Website and accompanied by an updated “Effective Date.” Your continued use of the Website after any such change constitutes your acceptance of the updated Terms.
We may also, without notice or liability, add to, delete, or modify any aspect of the Services, including pricing, availability, or functionality.
4. ACCOUNT REGISTRATION AND SECURITY
If you create an account on the Website, you agree to:
- Maintain the confidentiality of your username and password;
- Restrict access to your device;
- Accept full responsibility for all activities that occur under your account; and
- Immediately notify us of any unauthorized access or security breach.
We reserve the right to suspend or terminate your account at any time for any reason, including suspected misuse.
5. PRIVACY
Your submission of personal information through the Website is governed by our Privacy Policy. If you are located in the European Economic Area (EEA), United Kingdom (UK), or other jurisdictions with privacy regulations, our processing of your personal data complies with the General Data Protection Regulation (GDPR) and related laws.
6. ORDERS, PAYMENTS, AND BILLING
By placing an Order, you agree to pay all fees, charges, and applicable taxes incurred in connection with your purchase. We may require verification of your payment method before fulfilling any Order.
All Orders are subject to our acceptance. We reserve the right to reject or cancel any Order for any reason, including errors in pricing, availability, or suspected fraud.
7. SHIPPING, RETURNS, AND PROMOTIONAL OFFERS
Shipping dates are estimates and not guaranteed. Risk of loss and title for Products pass to you upon our delivery to the carrier.
Returns and refunds are governed by our Return Policy. In the case of promotional bundles or BOGO offers, returning part of the bundle may affect eligibility for refunds or promotional pricing.
8. SUBSCRIPTIONS AND AUTO-RENEWALS
Certain Services may be offered on a subscription basis with automatic renewal. By enrolling, you authorize recurring charges to your payment method unless you cancel prior to the renewal date. You are responsible for managing and canceling subscriptions via your account or by contacting us.
9. LICENSE AND PERMITTED USE
You are granted a limited, revocable, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes only. You may not:
- Copy, reproduce, distribute, transmit, display, or sell any Content without our prior written consent;
- Modify or create derivative works from the Website or Content;
- Use data mining, scraping, bots, or similar data gathering tools; or
- Interfere with the Website’s operation or attempt unauthorized access.
10. INTELLECTUAL PROPERTY RIGHTS
All Content is owned or licensed by The Kids At Heart Inc. and protected by copyright, trademark, trade dress, and other intellectual property laws. Unauthorized use of any Content may violate applicable laws and result in legal action.
This includes, without limitation:
- Product designs and packaging;
- Brand names, logos, taglines, and visual identity;
- Marketing slogans and promotional copy; and
- Proprietary formulas, data, and methodologies.
rini™, the rini logo, and all related names, marks, and slogans are trademarks of The Kids At Heart Inc. No portion of the Website or Services may be copied, reproduced, reverse-engineered, distributed, or modified without The Kids At Heart’s prior written consent.
11. THIRD-PARTY CONTENT AND LINKS
The Website may contain links to third-party websites or services. The Kids At Heart does not control and is not responsible for any third-party content, terms, or privacy practices. Your use of such third-party sites is at your own risk. Please see our Privacy Policy.
12. FTC ENDORSEMENT AND TESTIMONIAL DISCLOSURE
We comply with the Federal Trade Commission (FTC) Guidelines on endorsements and testimonials. Any influencer, affiliate, third party website, or brand ambassador promoting our products must clearly and conspicuously disclose their relationship with The Kids At Heart (for example, by using #ad, #sponsored, or other clear indicators).
- Influencer or affiliate opinions are their own and must be honest and not misleading.
- The Kids At Heart is not liable for claims or representations made by affiliates, influencers, or customers that go beyond our approved product descriptions.
- Customer reviews and testimonials reflect individual experiences and are not guaranteed results.
13. USER SUBMISSIONS AND FEEDBACK
By submitting feedback, comments, reviews, or other content to The Kids At Heart, you grant us a worldwide, irrevocable, non-exclusive, royalty-free, perpetual license to use, reproduce, publish, and distribute such content in any medium, without compensation or attribution.
User content must not include unlawful, offensive, or misleading material, including medical or therapeutic claims that violate applicable consumer protection or FDA regulations. The Kids At Heart reserves the right to monitor, edit, or remove content at its sole discretion.
14. PRODUCTS AND SAFETY DISCLAIMER; DISCLAIMER OF WARRANTIES
Our products are designed for children’s use under parental supervision only.
Cosmetic disclaimer: Products are not intended to diagnose, treat, cure, or prevent any medical condition. Results may vary.
Allergy disclaimer: Always check ingredient lists prior to use. Discontinue use if irritation occurs. The Kids At Heart is not liable for adverse reactions caused by misuse, allergies, or sensitivities.
Use products only as directed and keep out of reach of unsupervised children.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, CONTENT, PRODUCTS, AND SERVICES PROVIDED BY THE KIDS AT HEART ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
WITHOUT LIMITING THE FOREGOING, THE KIDS AT HEART DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
(a) WARRANTIES OF MERCHANTABILITY,
(b) FITNESS FOR A PARTICULAR PURPOSE,
(c) NON-INFRINGEMENT OF THIRD-PARTY RIGHTS,
(d) ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT,
(e) SECURITY OR ERROR-FREE OPERATION, AND
(f) THE RESULTS OBTAINED THROUGH USE OF THE WEBSITE OR SERVICES.
We do not guarantee any specific skincare results and disclaim liability for adverse reactions. Use products only as directed. No information, oral or written, obtained by you from The Kids At Heart or through the Services shall create any warranty not expressly stated herein.
15. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE KIDS AT HEART, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, LICENSORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE, EVEN IF THE KIDS AT HEART HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
WITHOUT LIMITING THE FOREGOING, THE KIDS AT HEART’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO THE KIDS AT HEART IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM GIVING RISE TO SUCH LIABILITY.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES OR LIABILITIES, AND THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU IN SUCH CASES.
16. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless The Kids At Heart, its affiliates, licensors, officers, directors, employees, and agents from and against all claims, losses, liabilities, expenses, damages, judgments, settlements, and legal fees arising out of or relating to:
(a) your use or misuse of the Website or Services,
(b) your violation of these Terms,
(c) your violation of any applicable law, or
(d) your infringement of any intellectual property or other rights of any third party.
The Kids At Heart reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defenses.
17. DISPUTE RESOLUTION AND ARBITRATION
(a) Binding Arbitration.
You and The Kids At Heart agree that any dispute, claim, or controversy arising out of or relating in any way to these Terms, the Website, the Services, any Products sold or distributed by The Kids At Heart or the breach, enforcement, interpretation, or validity thereof (collectively, “Disputes”) shall be resolved exclusively by binding arbitration on an individual basis, and not in a class, collective, or representative proceeding. The arbitration shall be administered by JAMS and conducted pursuant to its Streamlined Arbitration Rules and Procedures then in effect (the “JAMS Rules”), available at www.jamsadr.com. The arbitration will be conducted in Los Angeles County, California, before a single arbitrator.
(b) Governing Law and Venue.
The Federal Arbitration Act governs the interpretation and enforcement of this section. Judgment on the arbitration award may be entered in any court having jurisdiction thereof.
(c) Small Claims and Equitable Relief.
Notwithstanding the foregoing, either party may bring an individual action in small claims court or seek preliminary injunctive relief or equitable remedies in any court of competent jurisdiction.
18. OPT-OUT OF ARBITRATION
You may opt out of this arbitration agreement by sending a written opt-out notice to hello@heyrini.com or mailing it to:
The Kids At Heart Inc.
13636 Ventura Blvd #507
Sherman Oaks, CA 91423
The notice must be sent within thirty (30) days of your first use of the Website or acceptance of these Terms. The notice must include:
- Your full legal name;
- Your mailing address;
- Your email address; and
- A clear statement that you are opting out of binding arbitration.
If you opt out of arbitration, all other Terms will still apply.
19. CLASS ACTION WAIVER
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND THE KIDS AT HEART AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION.
Unless both parties agree otherwise in writing, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.
20. CLAIMS DEADLINE
To the fullest extent permitted by applicable law, including local consumer protection laws, you agree that any claim or cause of action you may have arising out of or related to these Terms, the Website, or the Services must be filed within one (1) year after such claim arose, or it shall be permanently barred.
21. FORCE MAJEURE
We shall not be liable for any failure or delay in performance due to acts beyond our reasonable control, including but not limited to: natural disasters, governmental actions, war, acts of terrorism, labor strikes, power outages, or internet failures.
22. EXPORT COMPLIANCE
You agree to comply with all applicable export control laws and regulations. You may not use or export any Product or Content in violation of U.S. export laws or other applicable jurisdictional rules.
23. DMCA TAKEDOWN POLICY
If you believe your copyrighted work has been infringed on our Website, please submit a DMCA-compliant notice to hello@heyrini.com with the following:
- Identification of the copyrighted work;
- Identification of the infringing material;
- Your contact information;
- A good-faith statement; and
- Your signature.
The Kids At Heart will promptly investigate and, where appropriate, remove infringing material in accordance with the DMCA.
24. LANGUAGE VERSIONS
These Terms may be provided in multiple languages. In case of discrepancies, the English version shall prevail.
25. NO AGENCY OR PARTNERSHIP
Your use of the Website does not create any agency, partnership, joint venture, employer-employee, or franchisor-franchisee relationship with The Kids At Heart.
26. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Return Policy, promotional terms, and any other policies or disclosures referenced or linked herein, constitute the complete and exclusive agreement between you and The Kids At Heart governing your access to and use of the Website, Services, and any purchases made through the Website.
They supersede all prior and contemporaneous agreements, representations, or understandings, whether oral or written, relating to the subject matter hereof.
No oral statements or communications shall modify or amend these Terms unless made in writing and agreed to by authorized representatives of The Kids At Heart.
In the event of a conflict between these Terms and any other policy, these Terms shall prevail unless the other policy expressly states otherwise.
27. SEVERABILITY
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
28. WAIVER
No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.
29. SURVIVAL
All provisions of these Terms that by their nature should survive termination (including ownership, disclaimers, indemnification, dispute resolution, and limitation of liability) shall remain in effect.
30. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of laws principles. Users in the EEA and UK may also assert claims in their local jurisdictions.
31. NOTICES
Legal notices may be sent via email to hello@heyrini.com or by mail to:
The Kids At Heart Inc.
13636 Ventura Blvd #507
Sherman Oaks, CA 91423
32. ACCESSIBILITY
Please see our Accessibility Statement. We are committed to making our Website accessible. If you experience issues accessing any part of the Website, please contact hello@heyrini.com so we can assist you through alternative means.
33. USER-GENERATED CONTENT AND MODERATION
The Kids At Heart reserves the right to monitor, review, and remove any user-generated content at its sole discretion, including content that is defamatory, misleading, abusive, illegal, or infringing.
34. CALIFORNIA PRIVACY RIGHTS (CCPA)
California residents have the right to request:
- Categories and specific data collected;
- Deletion of personal information;
- That data not be sold (we do not sell your data); and
- Non-discrimination for exercising these rights.
Requests may be submitted to hello@heyrini.com with the subject line “CCPA Request.”
35. TERM AND TERMINATION
These Terms shall remain in full force and effect while you access or use the Website or Services. The Kids At Heart reserves the right to suspend or terminate your account or access to any portion of the Website at any time, for any reason or no reason, including but not limited to violations of these Terms, suspected fraud, or inactivity.
Upon termination:
- Your right to access and use the Services will immediately cease;
- We may delete your account and personal data, except as required by law; and
- Any obligations incurred prior to termination — including payment obligations, indemnification, and limitations of liability — shall survive.
36. CONTACT
If you have any questions, concerns, or legal requests, please contact:
📧 hello@heyrini.com
✉️ 13636 Ventura Blvd #507, Sherman Oaks, CA 91423
